Delivery
We deliver to most mainland UK postcodes within 7 days of the order being confirmed. (We deliver to England, Wales and the majority of Scotland but not off-shore locations, including – but not limited to – the Inner and Outer Hebrides, Orkney, Northern Scotland, Shetland, Isle of Wight, Isle of Man, and Northern Ireland. For off-shore location delivery charges, please contact us by email or telephone before placing your order.)
Warranty
10 Year warranty
We offer a 10-year warranty on the hardware of our windows and doors from the product's purchase date and a 5-year warranty on the glass.
Returns Policy
We have a 30-day refund and return policy. You are not eligible for a refund or exchange if it has been passed over 30 days. To get a full refund or return, the product must be in the exact condition as you received the goods. Brand new in its original packaging.
